Cancellations, Transfers and Refunds

The general terms below apply to your registration for the IELTS test.

You may cancel your registration for the IELTS test without charge provided at least 5 weeks’ notice is given.
If you cancel your registration for the IELTS test between 3-5 weeks before the test date, your test fee will be refunded, minus an administration fee of 1500 SEK.
If you cancel your registration for the IELTS test less than 3 weeks before the test date, you will not be entitled to a refund, unless your cancellation is due to medical reasons. In this instance, a medical certificate must be provided. Your test fee will then be refunded minus an administration fee of 1500 SEK.
You may transfer your test date ONCE free of charge provided you do so at least 3 weeks in advance of the your test date. Any further transfers or cancellations of the same registration will be subject to at least a 1500 kr administration fee regardless of the time remaining to the new test date.
Refunds can take up to 7-10 working days to process.

Please contact IELTS administration in Malmö by email if you need any clarification on any part of the above information.